Dr. Jays Customer Forum | Dr. Jays FAQ 2017
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Dr. Jays Q&A Forum
Does Dr. Jays give discounts to veterans? What special promotions or coupons are available to military veterans and military families at Dr. Jays? Does Dr. Jays have a military discounts webpage or website? more
What's Dr. Jays returns and exchanges policy? Can you return in-store? How many days do you have to return items to Dr. Jays for a full refund? Do I need a receipt to return my item to Dr. Jays? Do items need to be in new condition? more
How much does Dr. Jays charge for shipping? Do they offer free shipping all the time? Where does Dr. Jays ship from? Do they ship on weekends? more
Last answer by Teresa Conti 59 months ago +0 votes:
Dr Jays does not have an Android or Apple mobile app at this time.  It looks like they are hiring for a person to bring this to pass.  If your smart device connects with WiFi, you can use this to connect directly with the company's website and check on Dr Jay's this way.  It seems like Dr Jays would have many customers who would use a mobile app, since there customer base is young a... more
Asked by Chris Gray in Dr. Jays1 answers
Last answer by jj_liez 63 months ago +0 votes:
Personal checks are not honored. For the method of payment, this company offers various options. Credit and debit cards like VISA, MasterCard, Discover, and American Express can be used when you shop for any goods from them. You can opt for bank transfers and money orders. Then considered as safe and convenient way of paying for goods you shop online, fortunately, PayPal is one of the method of ... more
Asked by George F in Dr. Jays2 answers
Last answer by jj_liez 63 months ago +0 votes:
For the method of payment, this company offers various options. Credit and debit cards like VISA, MasterCard, Discover, and American Express can be used when you shop for any goods from them. You can opt for bank transfers and money orders. Then considered as safe and convenient way of paying for goods you shop online, fortunately, PayPal is one of the method of payments that you can use when you... more
Asked by Sam Peters in Dr. Jays2 answers
Last answer by Knoji 65 months ago +0 votes:
Christy Birmingham provided an answer to this question in this review of Dr. Jays:Dr. Jays offers urban and hip-hop fashions for men, women, boys, and girls within a fun, trendy website. There is a variety of clothing, footwear, and accessories.  The Men's Clothing section includes: Sneakers, Boots & Shoes T-Shirts Jackets Outerwear Snapbacks & Fitted Hats Fo... more
Asked by Laura Ward in Dr. Jays1 answers
Last answer by Knoji 65 months ago +0 votes:
Christy Birmingham provided an answer to this question in this review of Dr. Jays:The origins of Dr. Jays dates back to 1975, when the first Dr. Jays store opened in The Bronx area of New York. The Hip-Hop music influence of the South Bronx explains why the store opened up in this area; even back then the store offered urban fashions. Today, there are 19 physical stores in New York. The webs... more
Last answer by Knoji 65 months ago +0 votes:
Christy Birmingham provided an answer to this question in this review of Dr. Jays:There are many reviews online for Dr. Jays website. The reviews are overwhelmingly positive, although there are a few that are negative.  Within the Dr. Jays site itself there are many favorable reviews, including: "Bought this jacket for my husband and he loves it. Perfect fit." Takiluv2shop, Dr. Jays, C... more
Last answer by Knoji 65 months ago +0 votes:
Christy Birmingham provided an answer to this question in this review of Dr. Jays:DrJays.com Urban Clothing has a profile with the Better Business Bureau but is not BBB Accredited. The company has a rating of A-; this is a good rating on the scale of A+ to F. There have been 32 complaints closed with the BBB in the last 3 years, and 10 complaints closed in the last 12 months. Items sold at Dr. Ja... more
Last answer by Knoji 65 months ago +0 votes:
Christy Birmingham provided an answer to this question in this review of Dr. Jays:Dr. Jays is maintaining a high level of popularity, according to visitor statistics collected at Alexa and Compete. Alexa explains that the three-month Global Traffic Rank for drjays.com is 8,312. The US Rank is 2,460. The estimated percentage of global internet users who visited drjays.com over the last 7 days is u... more
Asked by Matthew P in Dr. Jays1 answers
Last answer by Knoji 65 months ago +0 votes:
Christy Birmingham provided an answer to this question in this review of Dr. Jays:The company has a large social media presence, spread over many networks. The company is very active on social media. On Twitter, @DrJays_com has just over 31,000 Followers! The company posts Tweets regularly. The Facebook presence is equally large, at 84,657 Likes to the company fan page. There are regular posts an... more
Asked by June Wood in Dr. Jays1 answers
Last answer by Knoji 65 months ago +0 votes:
Christy Birmingham provided an answer to this question in this review of Dr. Jays:Website security is well-maintained at Dr. Jays. The Privacy Policy explains that the urban apparel company uses Secure Sockets Layer (SSL) technology to protect the safety of customers' online order information. During the checkout screens, the website URL uses a secure https:// connection, rather than http. &n... more
Last answer by Knoji 65 months ago +0 votes:
Christy Birmingham provided an answer to this question in this review of Dr. Jays:Examples of current prices are: The North Face Half Dome Hoodie (Dark Pink) for Women - $39.99 USD. Reduced from $45 USD. Logo Cover Stitch New Era Fitted Cap (Red) for Men - $34.99 USD. Reduced from $44 USD. Adidas Dragon J Sneakers for Girls - $55 USD.  Puma Raise The Bar Tee for Boys (4-7) -... more
Last answer by Knoji 65 months ago +0 votes:
Christy Birmingham provided an answer to this question in this review of Dr. Jays:Dr. Jays does not ship on weekends. On weekdays, orders ship as soon as possible. Orders submitted in the morning, for example, can ship later that day (generally). For orders that ship to different addresses, 1-2 business days are needed for processing prior to shipping the orders. The urban apparel website does sh... more
Last answer by Knoji 65 months ago +0 votes:
Christy Birmingham provided an answer to this question in this review of Dr. Jays:Payment options for US Customers at Dr. Jays are: Credit Card Debit Card (with VISA or MasterCard logo) PayPal Money Order Accepted Credit Cards are: VISA MasterCard Discover American Express Personal checks are not accepted. Neither are new online payment methods such as EFT, QPass, or BillMeLater.... more
Last answer by Knoji 65 months ago +0 votes:
Christy Birmingham provided an answer to this question in this review of Dr. Jays:Returns must be made directly back to the website if purchased online, rather than being returned to walk-in Dr.Jays stores. Returns are accepted up to 30 days after the order is received by the customer. Items must be returned in original packaging, with tags still attached.  Certain items are not returnable. ... more
Asked by Penny P in Dr. Jays1 answers
Last answer by Ruby 65 months ago +0 votes:
Dr. Jays does not refund return shipping fees to the United States or offer exchanges on international orders. The comapny accept returns for up to 30 days from the date merchandise is delivered. Items returned must be sent back new and unworn, with store tags attached. Dr Jays does not take back personal items such as underwear, swimwear, make-up and body jewelry.Footwear returns are not accepted... more
Last answer by Ruby 65 months ago +0 votes:
Yes! Dr.Jays ships internationally. You can find the list of countries Dr. Jays ships to by checking this link http://www.drjays.com/content/customerservice/international/index.html where you will also found details for international shipping rates, international shipping options and international shipping delivery times. Simply choose the items on the website you want to buy and at the ... more
Last answer by Knoji 68 months ago +0 votes:
You can find the answer to this question in this review of Dr. Jays written by Teresa Conti - an excerpt is posted below:Dr Jays is a chain clothing store located in the New York City area. Since 2000, Dr Jays has been selling their clothing lines through the internet at their website. Dr Jays was started in 1975 in the same neighborhoods as hip hop. The focus of this company is teenagers, older k... more
Last answer by Knoji 68 months ago +0 votes:
The answer to question was posted in this review of Dr. Jays written by Teresa Conti - an excerpt is posted below:Shoppers that use Dr Jays receive these benefits: Name brands at discount prices Ability to order urban clothing all in one place Ability to pay by credit card, money order or Paypal Discounts based on the cost of your order Purchases are delivered directl... more
Asked by jon p in Dr. Jays1 answers
Last answer by Knoji 68 months ago +0 votes:
The answer to question was posted in this review of Dr. Jays written by Teresa Conti - an excerpt is posted below:www.hiphopcloset.com - Online retailer headquartered in New York City area.  Features young urban clothing for both teenagers and young adults.  Carries brand name products at reduced prices.  Company ships to 80 countries and the United States.  Hip hop takes major... more
Last answer by Knoji 68 months ago +0 votes:
The answer to question was posted in this review of Dr. Jays written by Teresa Conti - an excerpt is posted below:Here are some prices of typical merchandise sold by Dr Jays and two similar companies. Men's LRG Trailblazing True Straight Legged Jeans: Dr Jays: $84 Hiphop closet: $80 Karmaloop: $84 Men's Converse Chuck Taylor All-Star Hiking Boot: Dr Jays: $70 Hiphopcloset: $70 Karmal... more
Asked by Ian Peters in Dr. Jays1 answers
Dr. Jays Overview

Dr. Jays offers urban and hip-hop fashions for men, women, boys, and girls within a fun, trendy website. There is a variety of clothing, footwear, and accessories.  The Men's Clothing section includes: Sneakers, Boots & Shoes T-Shirts Jackets Outerwear Snapbacks & Fitted Hats For Women's Clothing, choices include: Dresses Boots & High Heels T-Shirts Outerwear Jumpsuits Bags Jeans Popular brands include: Nike  The North Face&nbs... more

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